2025 CAI-NC Annual Conference
Wilmington, NC
Hope Carmichael, CCAL, Partner
Jordan Price Law Offices
Tanoa Poirier, VP Operations (Raleigh)
RealManage
- Raise the Bar!
- My Name is Not Karen
- Expectation Gap
- Yes You Can, CAM
- Proud Out Loud
- Super Heroes
Alex Cecil, Branch Manager
AQUADOC Lake & Pond Management
- Overview of Stormwater devices found in NC;
- Common mistakes in pond maintenance and their consequences;
- The connection between stormwater management and avoided property damage;
- Proactive budgeting for stormwater devices;
- Turning a stormwater device into an amenity for the community;
- Innovations in stormwater like floating wetlands and forebays.
Cathi Sleight, CMCA, EBP, VP Client Relations
Vote HOA Now
This session will cover:
- Legal Overview including state statutes and e-voting codes
- Hierarchy of documents
- Housing trend
- Service Provider Overview including:
- Full-Service
- Self Service
- Management Software
Deep Dive Part 1: E-voting Resolution/Rule; Deep Dive Part 2: Misconceptions and Myths
Adam Beaudoin, CCAL, Partner
Ward & Smith, PA
Cynthia Jones, CCAL, Partner
Sellers, Ayers, Dortch & Lyons, PA
Andrew Bateman, CIC, CIRMS, CMCA, Client Executive
TriSure Insurance, An Alera Group Company
Will walk through a damage causing event including the following steps:
- Step 1: Is it an Emergency?;
- Step 2: Repair and Recovery;
- Step 3: Submitting the Claim;
- Step 4: Determining who is at Fault;
- Step 5: What property was damaged?;
- Step 6: Who is responsible for making the repairs and paying for the repairs?
Kim Angeli, CEO and Founder
Angeli International
- Reduce Complaints
- Increase Connection
- Retention, Reputation, and Referrals
- Lead with Heart (and Results)
- Grumpy to Grateful
Chris Gelwicks, Attorney
Law Firm Carolinas
Rich Orduno, PCAM, Manager/VP
CAMS
- Updated current trends in HOA FHA law including transgender issue analysis;
- Reasonable accommodation requirements;
- Best practices for HOA facilities;
- Examples of potential issues in HOAs;
- Dealing with neighbor to neighbor issues;
- Case study and practical guidance
Corey Schaal, Owner
Dana Schaal, Associate
Narrow Gate Engineering
- Overview of North Carolina dam safety regulations and compliance requirements for community associations;
- Common challenges in maintaining dams and stormwater systems, including aging infrastructure and seepage;
- Proactive maintenance strategies, such as regular inspections and vegetation control, to enhance system longevity;
- Key components of developing and updating Emergency Action Plans (EAPs) for dams to ensure emergency readiness;
- Best practices for conducting routine and formal inspections to identify and address potential issues early;
- Role of engineering expertise in supporting community associations with safety and compliance.
Tyler Graybeal, CEO
Southern Outdoor Restoration
Use Cases include:
- mapping common area assets such as gazebos, dog stations
- defining boundaries for vendors (where does the landscaping stop and the BMP management begin?)
- objectively defining scopes for RFPs (clearly lay out what you mean by "treeline unit only gutter cleaning")
- bulk uploads of addresses to load in homeowner maps
- schedules for projects (who is slated for Day 1, Day 2, Day 3 etc)
Harmony Taylor, CCAL, Partner
Law Firm Carolinas
Kyle Priestley, CMCA, President (Coastal Division)
Priestley Management
- How to educate board members and owners on their legal rights and obligations in a community association
- Supporting easy access to association records and information to prevent onerous records requests
- Common mistakes boards make when communicating with members Identifying and addressing hidden agendas and motivators for productive response
- How to use, and not use, social media
- Creative initiatives to create member involvement and support
Chris Gelwicks
Attorney, Law Firm Carolinas
Ben Rhodes, PCAM
Community Manager/VP, CAMS
- How to Identify and label the bad actor
- Legal framework for managing such owners
- Practical management strategies
- Real examples and case studies best prevention mechanisms
- Advanced tactics for persistent problems
Nicholas Newell, President
Mallory Creek Plantation HOA, Inc.
- Negotiating bulk vendor contracts to reduce costs for amenities and maintenance,
- Phased planning for amenities to balance budge and resident demand
- Engaging residents to prioritize amenities ensuring community buy-in,
- Examples of funding without raising dues
- Upsetting reserve studies,
- Lessons from existing amenities to inform new projects
- Planning to support future HOA growth/expansion
Adam M. Beaudoin, CCAL, Partner
Hunter Cornelius, Attorney
Ward and Smith, P.A.
Entertaining survey of animals in community associations including pets, wild animals, service animals, and emotional support animals (and how to handle
- Real HOA cases in the NC Courts with fantastic fact patterns regarding animals
- Real HOA situations that never made it all the way to court (names changed to protect the innocent)
- Allows managers to relate (and commiserate) to the challenges of being a community manager when dealing with animals; Interactive – Audience participation is a must
- Change the facts? Does it change the outcome?